Feeds:
Posts
Comments

Archive for the ‘Process’ Category

drawing

Of all the sessions I attended at SXSW Interactive Festival this year, there was no other session that made me feel quite like the one presented by Von Glitschka, “Drawing Conclusions: Why Designers Should Draw.” Experiencing feelings of guilt and shrinking in my chair are good descriptors. I’m a software Designer, you see. Von made it his mission to convince his audience that drawing improves design and enables a designer to create smarter. He succeeded. He also convicted me when he threw out terms like, “creatively lazy”, “computer as a crutch,” and “you’ve become a ‘tooler’”. He directly said, “You can’t call yourself a designer if you can’t draw.” You know how sometimes when you sit in church and, out of your own guilt, you think the preacher is talking directly to you and about you? Well, that’s how I felt at Von’s session that hour.

coloring

I would argue, though, that drawing is not just for designers. Everyone should draw because everyone needs to be creative in some way. Are you trying to find a creative solution to what market segment your sales department needs to focus on next, or do you need a, “think-outside-the-box” solution to target your nonprofit donors? Before you jump to conclusions, draw what that could look like! Von put it so well when he said that drawing is a universal communicator. It’s part of human instinct. As a child (think back to your kindergarten years), when you were given a box of crayons, you drew. It doesn’t matter where you live, what culture you grew up in, or what language you speak; drawing bridges the gap when words fall short.

Looking instead of creating.  If you work in an environment that is not deadline-driven, I envy you. Most of us don’t always have the time to use the best methods to produce our best work. Often times, though, we use that as an excuse to skip the creative process and march too quickly down the path of least creative resistance, as Von puts it. He states that this path puts us closer (dangerously closer) to having a bigger industry problem like copyright infringement. When you avoid drawing because you know it will take more time to pull it off well, you move out of creating and move into looking for solutions. Remember that we are to be great, not shallow, thinkers. It’s no wonder why over the last 20 years the creative process has declined while copyright infringement has inclined. Von reported that, over the last five years, his work has been infringed upon over 200 times (maybe more he says), and around 20 of those situations required him to get a copyright lawyer. He states that every single one happened because designers went looking for a solution rather than creating it themselves.

But I can’t draw like Picasso.  It doesn’t matter if you can’t produce life-like portrait pencil drawings or Japanese cartoon drawings. Von likened “drawing” to terms like, “doodling” or “sketching.” Drawing does not have to be complex; it can be as simple as drawing stick figures. If you’re someone like me who does not make it a routine habit to draw, then it can be frightening when challenged to come up with a visual solution at work. We have to kill this fear because it kills our creativity. I equate this fear as kryptonite to creativity. We need to think back to our kindergarten years (how easy and fun it was) the next time we’re faced with the temptation to think we need to live up to Picasso.

grace0000089Grace Francisco

Design Analyst

Read Full Post »

I recently contributed some tips for a CIO magazine article on project management. There are some great tips in the article from a number of experienced IT executives. You can find the article here.

Below are some additional tips that might help you out on your next IT project and what your job is when implementing them!

Create a weekly cadence and accountability meeting

Setup a short and mandatory weekly meeting where each team member takes a minute or two to tell the team what they did last week, their plans for this next week, and any roadblocks they have that the team can help with. This creates urgency for each individual on the team around making progress every week.

Your Job:  Setup the meeting and attend. Use the information to quickly pinpoint performance or problem areas to follow up on later. Let people feel uncomfortable if they are not making progress.

Use a focused core team

Team members lose a lot of inertia when they constantly have to switch context between projects. If you want the best performance possible, reassign other tasks and ask the team member to focus only on this project. You’ll find you need fewer team members, and results will come more quickly.

Your Job: Truly reassign the tasks and prevent new ones from being assigned to the resources during the project. Empower team members to say no and direct the requestor to you for prioritization if needed.

Keep score

It’s proven that people play sports more competitively when you keep score, translate this to business and harness that spirit. Create a “players” scoreboard where team members can see if the team is winning or losing at a quick glance.

Your Job: Figure out a meaningful leading measure that predicts project success. Measure the team and individuals weekly and post the results publically for the entire organization to see.

Use your own eyes and ears

Set time aside to speak directly with individual contributors on the team. Your project manager and management team provide only one view. If you want a 360 degree view of what is happening on the project, talk to all the players regularly.

Your Job: Set time aside for this on your schedule and make it a high priority. Get out in your organization, physically or virtually, and engage team members in casual dialog. You will be surprised about what you learn over time, and so will they.

Grant_Howe

Grant Howe

VP of Research and Development

Read Full Post »

Online communities have been around for a while and they can be a great excuse for not having a real social life. Communities are a wonderful way to meet people socially and professionally.  They can even be a lifeline for assistance with your amazingly fashionable Sage 100 Fund Accounting software.  Check out our community here.  After you register with your cat’s email address, we promise you’ll find a lot of things that will make your day.

The Sage Nonprofit Community is organized by topics such as product, region and industry.  Yup, you’re in an “industry”, welcome to the big leagues. There is a lot of value to be had. Exciting features include:

Up to Date Information on What’s Going On: This is real and valuable stuff, we’re not talking “check out our exciting new 2% discount on the paper clipping module.” Announcements like “Warning! Install this and it will suck your data into a black hole and replace it with binary zombies.” If you’re in the Sage Nonprofit Community, you’ll be able to say you heard it first on the forum, long before the official email notifying you of the “Issue” winds its way through corporate approvals only to be fried by your spam bug zapper.

Access to Knowledgeable People: The community is populated with lots of people like yourself: helpful, friendly, knowledgeable and willing to share (that’s you right?). It’s not just users but often other consultants and business partners will chime in on the discussion.

Tips and Techniques: Little tidbits of knowledge of the “If only I had known that two years ago I’d still have hair and wouldn’t need glasses” kind are regularly posted from a variety of sources. Many common problems have common, though not always obvious, answers.

Help for Your Specific Situation: Post your specific question and often, not always, you will find others who have been there, done that AND got the T-shirt.

Connecting With Others: When talking with your friends who live in the for profit world, you can sometimes feel like an alien species. Know that you are not the only one who has been abducted by extra-terrestrials and implanted with that “there are more important things than profit” chip. Meet like-minded folks who are more understanding of the reality of your life than your mortgage company.

Peer to Peer Connections: Need a job? Got a position you need filled? What better way to meet both those needs while engaging in witty banter and not sifting through 3000 resumes with identical keywords. There is a jobs section and from the posts you might get to know your prospective co-workers, or their avatars.

All that and more awaits you on the other side of your UserID. Join the fun and do something useful with the Internet!

Tom Tweedle
Sr. Customer Support Analyst
Sage Nonprofit

Read Full Post »